These are challenging times for us all. In order to best address the needs of our clients, Aussie Moving has modified our process to honor CDC health and safety guidelines while still providing you with a quick and convenient move. Aussie Moving puts the safety of our customers and team first. We have implemented new measures such as virtual estimates, no-contact packing and moving services, and special customer guidelines to ensure a safe move for everyone involved. We will continue to follow these best practices through the duration of the pandemic, and we deeply appreciate your working with us to keep our family of customers and team members healthy.
We are following all guidelines put in place by the federal and local governments, the Center for Disease Control, and the Occupational Safety and Health Administration. For the protection of our customers and employees:
In addition to the precautions that Aussie Moving is taking to prevent the spread of COVID-19, there are also measures you can take to prepare for a safe move:
If you are planning to travel within 14 days before your move, please let us know. Take a moment to familiarize yourself with information about areas where infection rates are high. If you will be in one of these places less than two weeks before your move, we request that you inform our team of the increased risk. If it is not possible to delay the move until two weeks after your travel, we will work with you to arrange a no-contact move.
Aussie Moving is committed to responding flexibly to this challenging situation and we appreciate your cooperation. Our teams will be wearing facial coverings and observing social distancing guidelines while on site, and we ask you to do the same. We screen our teams carefully for symptoms and encourage them to leave any situation where a customer appears to be sick. If you are feeling under the weather, please communicate with us to reschedule your move. If rescheduling is not a possibility, have someone else represent you on moving day. If you hear a cough or have any doubts about any member of our team, please speak up immediately and we will take action. Our clients’ and teams’ safety is our top priority and this is no time to hold back out of politeness!
If you consider yourself to be at elevated risk for Covid-19 due to your age or preexisting health conditions, let us know right away. We will arrange a 100% no-contact move to ensure your absolute safety.
If you have reason to believe you have been exposed to the virus, we will delay or cancel your move at no extra charge. We are grateful to you for working with us to help keep our community safe.
If you have any questions about moving during the pandemic, scheduling a move, a move you have already scheduled, or information regarding how Aussie Moving is responding to COVID-19 as a business, please give us a call.